Returns Policy

Returns Policy

Each of our resources has a sample, extract, preview or detailed description supplied which clearly describes the content and purpose of each item. This gives you - the customer - a clear understanding of what you are purchasing.

 

To contact us about your purchase, email teachingbusiness@hotmail.com.  This returns policy does not affect your statutory rights.

 

Digital resources

Due to the nature of our digital resources, we do not normally offer any refunds for materials purchased from us. Our materials are not sold with digital rights protection - you are able to use them straightaway without password protection.

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However, if a digital download is found to be faulty please inform us for a repair or replacement so that we can put things right for you.

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Physical resources

If you are unhappy with the content of your printed Teaching Business resources (i.e. they are defective in some way), please let us know the nature of the problem and we will do everything that we can to correct this for you as quickly as possible.

 

Please note all returns must be received by us within 28 days of date of purchase. Goods may only be returned if they are in the original packaging.

Any errors or omissions must be reported to us within 14 days of date of purchase.

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We will always try our best to arrange any refunds or replacements within 7 working days of any problem(s) being brought to our attention.

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