A new range of materials aimed at supporting teachers of the Edexcel GCSE (9-1) in Business. This presentation is designed to cover the topic of managing quality. It considers the role and importance of quality to a business with a specific focus upon the use of quality control and quality assurance systems. It examines the strengths and weaknesses of each approach and considers who quality enables a business to control their costs and achieve a competitive advantage. The pack contains a starter and plenary activities, class activities, knowledge questions, key word definitions and an examination style question, all complete with suggested answers.